INDUSTRIAL PARTS MANUFACTURING

The attraction of “buying local” permeates many industries today. Manufacturers of forestry, mining, and construction equipment in Ontario can buy quality custom-built parts for their factory from a local manufacturing company, such as Industrial Parts Manufacturing (IPM). Specializing in computerized numerical control (CNC) machining, general machining, and welding, as well as fabricating, blasting, and painting, IPM supplies products to numerous manufacturing facilities in Ontario and the United States.

Founded in 1992, IPM moved to a new facility in Woodstock in 2002, and underwent a few expansions in that facility. In 2008, it received ISO 9001 certification from the International Organization of Standardization. The facility and its welders are also certified under the standards of the Canadian Welding Bureau. Business was going well and IPM was growing steadily until the 2008 financial crisis struck.

The aftermath of the financial crisis translated into substantial work to build IPM’s sales back to pre-2008 levels. However, the hard work and perseverance paid off, as the company not only recovered but grew as much as 50 per cent in the following three years. A major increase in IPM’s customer volume allowed for this tremendous surge in sales and an expansion of the company’s facility. The vast majority of IPM’s products (95 per cent) are shipped to customers in regions surrounding the facility in Woodstock and across Ontario. The remaining 5 per cent of products are exported to the United States.

IPM’S MISSION IS TO CREATE WORLD-CLASS PRODUCTS FOR LOCAL CLIENTS WHO MARKET THEIR PRODUCTS WORLDWIDE.

The Woodstock region is concentrated with numerous machining and parts manufacturers. Maintaining a competitive edge is essential for IPM to continue to be a supplier of choice. Similarly, “customer care” is key to its success. The company’s top priority is keeping its existing customers (and then, secondly, acquiring new accounts). IPM takes custom designs from clients and builds what they want, when they want it. Many of its customers increasingly favour specialized manufacturing production systems, while holding less and less inventory. Therefore, these customers expect products to be ready in very short periods of time. Investing in capital equipment, relationship building, and local clients ensures that IPM meets these shorter deadlines. Employees are encouraged to visit customer facilities to see their products “in action.” In this way, pride in workmanship is reinforced.

“A lot of companies can do wDSC03343hat IPM can do,” says a company spokesperson, “but few companies experience IPM’s level of success.” Maintaining a competitive edge is the firm’s secret. Accordingly, the company focuses on reducing lead times and keeping an eye on what customers are forecasting for their requirements in the long and short term.

In time, the company hopes to expand its facility, equipment, and staff. Yet finding the right employees—that is, those who can both work quickly and produce quality products that meet high expectations—can be a difficult task; for example, the company’s machinists must be able to not only operate but also set up the equipment they work with. IPM looks for qualified welders, trained machinists, and workers in the special trades with industry experience. It also hires some recent graduates from programs at post-secondary institutions like Fanshawe College and Conestoga College.

THOSE WITH THE RIGHT MINDSET ARE ABLE TO LEARN FROM THE EXPERIENCED EMPLOYEES AT THE COMPANY, AND GAIN THE EXPERIENCE AND WORK ETHIC SUITABLE FOR A CAREER WITH IPM.

Many of these graduates join IPM for their first job, and most stay on to become permanent employees. This practice makes for loyal workers and very low staff turnover.

IPM is unsure about the future of the Canadian manufacturing industry. It expects its significant growth in sales to level off in 2017, as pent-up demand catches up and some markets soften. However, the company remains optimistic, looking forward to planned expansions. One thing is for certain: any expansions and growth will be within Ontario, and IPM will work hard from this locale to remain the supplier of choice for the region’s manufacturing facilities.

Learn more about IPM by visiting their website.

Company Profile

Company Description

Overview

Industrial Parts Manufacturing (IPM) specializes in CNC machining, general machining, welding and fabricating. The company uses technology and hands on expertise to ensure its customers receive quality workmanship, competitive pricing, on-time delivery, and exceptional customer care.

Key Facts

Headquarters: 1401 Dundas St E, PO Box 20057, Woodstock, ON N4S 8X8

Executives:

  • Kim Nelson, President
  • Jeff Rowell, Production & Engineering Manager
  • Ken Janson, General Manager & Sales & Marketing

Year established: 1992

Number of employees: 24

Facility size: 15,000 sq. ft.

Line of business

NAICS:

332999 – All other Miscellaneous Fabricated Metal Product Manufacturing

332710 – Machine Shops

Products

CNC Machining and welded fabrications: IPM is a leader in the supply of component parts to variety of industries including, Forestry, Mining, Road Machinery, and Aggregate equipment, as well as other custom component markets.

Skills and Educational needs

Office: manufacturing engineering, supply management professionals

Manufacturing site: Canadian Welding Bureau (CWB) certified welders, trained machinists, and workers in the special trades with industry experience.

History

IPM was established in October of 1992 in Woodstock Ontario. The business continues to grow after moving to a new facility in 2002. In 2008, IPM received ISO 9001 certification from the International Organization of Standardization.

Competitive Environment

Competitors

Large number of competitors in the domestic market.

Partnerships

Government Programs

  • Participated in Work Sharing Program during the 2008-2009 financial crisis.

Educational Relationship

  • IPM hires recent graduates from post-secondary institutions such as Fanshawe College and Conestoga College

SWOT Analysis

Strengths:

  • Creates world-class products for customers
  • Focuses on customer care to maintain a competitive edge
  • Invests in capital equipment, customer relationship building
  • Loyal workers and very low staff turnover

Challenges:

  • Large number of local competitors

Performance

Awards

  • In 2008, IPM received ISO 9001 certification from the International Organization of Standardization.

OTHER PROFILES