HAMILL MACHINE COMPANY INC.
Just off the Queen Elizabeth Way and minutes away from the world-famous Niagara Falls lies Hamill Machine Company Inc. (Hamill), a machine shop known for its perseverance and innovative products. Hamill is a diversified small manufacturer of custom machined parts and other machinery for a wide range of industries. Best known for its wine racking systems, microgreens harvesting equipment, and custom machined parts at present, Hamill has built its reputation on providing creative solutions for a variety of businesses in the Niagara Region.
While Hamill was founded in 1948 by Tom Hamill, today it is led by chief executive officer Bob Benner. After spending time as Petty Officer in the Royal Canadian Navy, then as a millwright and manager at an engineering company, Benner was presented with the opportunity to buy Hamill. He eagerly approached various banks for financing, but they all saw the endeavour as too high risk. While this setback might have discouraged many people, Benner saw it as only a minor hurdle. Ultimately, he was able to secure a loan from a mortgage broker at a premium interest rate of 13 per cent (most banks were offering 8 per cent), and purchased Hamill in 1998.
Despite the banks’ apprehension, Benner knew that he could grow Hamill into a successful business through perseverance and determination. He decided to take on projects in many different industries to broaden the company’s chances for success. From 1998 onward, Hamill built pasta machines for Chef Boyardee, equipment for farming and industrial uses, large-scale wine racks, and many other products. Hamill’s largest and most reputable project was a custom loading barge for the Maid of the Mist boat tour in Niagara Falls in 2009. This $1.1 million contract was the direct result of Benner’s tenacious work ethic, and signalled to all stakeholders that Hamill was a profitable business in it for the long haul.
Some projects at Hamill begin when a customer approaches the firm with a photograph or sketch of a machine or part and asks whether Hamill is capable of building it. Others, like the company’s rapidly selling wine racks, stem from Hamill recognizing an opportunity to solve a customer’s problem. The idea for producing aluminum wine racks for wineries began when Benner sent an employee to visit local wineries and see what equipment they might need. The team at Hamill observed that there was an opportunity to produce lighter, better-quality wine racks to replace the existing heavy ones, so Hamill started producing them. Sales were slow at first, but exploded after customers realized how much more they preferred Hamill’s product. These wine racks continue to be a profitable and growing part of Hamill’s business today.
Hamill used the experience that it gained from participating in several different industries to break into the agri-food sector. Specifically, Benner’s team designed and built equipment for the greenhouse produce and aquaponics industry. The machines turned out to be an instant success because of their quality and the fact that microgreens have become a booming industry. Hamill’s best-selling machine, the Microgreens Harvester, takes trays of microgreens and harvests them autonomously by cutting the plants off at the stem near the soil. This process is normally done by hand using scissors, so customers who use Hamill’s Microgreens Harvester save thousands of dollars a day per machine.
The quality of the microgreens equipment is largely due to the close relationship between Hamill and Niagara College. Students at the college worked with Hamill to design and test the different pieces of equipment. This experience was a great opportunity for the students, who were able to learn and apply their knowledge in a real-world scenario, and for Hamill, which succeeded in creating a higher-quality product. Benner firmly believes that businesses should be involved in their local communities and find ways to build on the wealth of local industry knowledge, and partnering with Niagara College is one way his company achieves these aims.
Another way Hamill furthers industry knowledge in its area is by thoroughly training students and employees. Benner notes that the day he bought Hamill was the day he hired his first apprentice and many others have come through the shop over the years. He takes great pride in hiring individuals with interest in a variety of skilled trades. Some of Hamill’s employees are even certified in more than one trade, which helps the company gain a better understanding of all aspects of the products that it offers.
Being a smaller machine shop in the Niagara Region is not without its challenges. Recently, however, Benner finds that his biggest challenge is keeping up with Hamill’s current level of growth, particularly in its microgreens equipment line. Staying on top of this momentum requires prudent cash flow management and working with financing stakeholders to ensure all avenues are taken care of. With Hamill’s sales skyrocketing and the number of employees expected to double in the next year, many traditional financers are simply astounded at how fast the firm is growing.
Everyone at Hamill is very excited for the road ahead. In the past, all of the company’s sales have come from within Canada, but recently, Hamill has begun to sell microgreens harvesters to customers in the United States as well. Furthermore, because microgreens can be grown anywhere in the world (in greenhouses), Benner expects sales to expand across the globe.
The company is also in the process of developing its own, in-house greenhouse where it can grow microgreens. From there, Hamill will be able to test its equipment in order to develop new products and improve existing ones. Hamill employees will be able to take these microgreens to Niagara College where they can work with students to design and test equipment with real produce.
Another promising avenue for Hamill is the booming cannabis industry in Canada; in fact, the company is already pursuing research and development and product design in this area. Benner and his team are looking to use their knowledge regarding microgreens to produce similar equipment for the harvesting and processing cannabis.
Despite all of this progress and growth, one thing that will not change at Hamill is the company’s perseverance. Because of the perseverance of its employees, Hamill has grown from a small machine shop with cement floors, no computers, and three employees to a fast-growing, innovative company with advanced technologies. Benner’s advice for other similar-sized manufacturers in Ontario is to make this “never-give-up” attitude a core part of company strategy. By adopting this mindset, businesses are better able to deal with failures and more likely to capitalize on profitable opportunities.
For more information visit their website.
Hamill Machine Company Inc. is a diversified small manufacturer of custom machined parts and other machinery for a wide range of industries. Its largest project to date was a $1.1 million contract to build a custom loading barge for the Maid of the Mist boat tours. Today, Hamill primarily services the food, wine, heavy industrial and environment sectors. Its business is largely built around custom products, wine racks, and microgreens processing equipment.
4727 Kent Ave, Niagara Falls, ON, L2H 1J3
5000 sqft in Niagara Falls, ON and preparing a 4,000 sqft expansion
2000 sqft machinery assembly and showroom in Niagara Falls, ON
Bob Benner – CEO
Kevin Dobbs – General Manager
Number of Employees:
$1.9 million annually
332710 – Machine Shops
Barrel Racking systems for the wine industry
Microgreens harvesting, washing and drying equipment
Custom farming equipment
Other custom machining projects
Wineries in the Niagara region and throughout Canada and US
Farmers in the Niagara region and Canada and US
Other companies in the food and food processing industries
Industrial companies in the need of custom machined parts
Up until last year, 100% of Hamill’s revenue has come from within Canada
Now, with the growth of the microgreens processing equipment business, 10% of revenues are exports to the United States. This number will continue to rise and exports will expand globally.
R&D, Skills, and Educational Needs
Extensive R&D is done on-site at Hamill
Capabilities in machining, welding & fabrication, millrighting, 3D engineering, dynamic balancing and laser cutting
Many workers are experienced in multiple trades
Hire workers directly out of high school and from college programs
Very close relationship with Niagara College
Hamill Machine was founded by Tom Hamill in 1948. The business was purchased by Bob Benner in 1998 and he continues to operate it today as the chief executive officer. Since its beginning, Hamill has been a machine shop and it continues to operate as one today, however its size and diversity of projects has increased.
Other machine shops in the Niagara region
Westlane High School
Niagara Workforce Board
Niagara Industrial Association
District School Board of Niagara
Niagara Catholic School Board
Hamill has utilized government funding for R&D, apprenticeship programs and other general grants
Employee Hiring Incentives
Hamill has a strong reputation for doing what they say and backing up what they do
Innovative products and advanced technological capabilities
Diverse, experienced staff covering an array of trades
Continuing to harvest and maintain current growth
Continuing to obtain financing for various projects
Huge opportunity to expand globally with microgreens equipment
Ministers Apprenticeship Employer Recognition Award (all Ontario)
First Ontario Niagara Entrepreneur Award (2018)